Privacy Policy

Legal Terms


1) The information available through this website is the property of A Lab expert and is protected by copyright and other intellectual property laws. Any printouts using or referencing content from this website shall contain the following copyright notice: “Copyright A Lab expert, ALL RIGHTS RESERVED,” along with A Lab expert’s logo that appears above. You agree not to reproduce, retransmit, photocopy. distribute. disseminate, sell, publish, broadcast, or circulate the information received through this website to anyone without the express prior written consent of A Lab expert. Copying and distributing A Lab expert’s original copyright-protected content to third parties from this website is forbidden.

2) A Lab expert reserves the right to monitor your use of this website to ensure compliance with this Agreement. If it is determined you are not in compliance with this Agreement. A Lab expert reserves the right to take such action as is deemed necessary. Systematic access or extraction of content from this website, including the use of “bots” or “spiders,” is prohibited.

Updated: June 2020

Privacy Policy

A Lab expert is committed to preserving and safeguarding your right to privacy online. We have created this Privacy Policy to demonstrate our commitment to protecting your privacy. You should be fully aware of what happens to your personal information when you visit If you have any questions or privacy concerns that are not answered here, we invite you to contact us.

Choice: A Lab expert uses and discloses information in accordance with an organization’s or professional’s choice to restrict the use of the information. lf you are resident of California, please see the section of this Privacy Notice entitled California Residents for an overview of your California rights.

Accountability for Onward Transfer: Information is disclosed to third parties only for the purposes described in the notice and as permitted under applicable law. If information is shared with third parties, A Lab expert requires contracts with those third parties that include limitation on use, provisions regarding compliance with comparable standards of security and data handling procedures as A Lab expert provides. A Lab expert remains liable for meeting the Privacy Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Privacy Principles, unless A Lab expert can prove that it is not responsible for the event giving rise to the damage.

Data Integrity and Purpose Limitation: A Lab expert employs substantive measures to produce high-quality, timely, and reliable data, including direct contact with educational institutions and professionals, as well as quality assurance procedures during data collection and processing. Personal information is used in a manner that is compatible with the purposes for which it was collected or authorized.

Access. Correction and Deletion: A Lab expert provides organizations and professionals with access to their business information within A Lab expert’s databases and with an opportunity to correct verified inaccuracies.

Data Security: A Lab expert applies appropriate technical, physical, and administrative data security measures to protect data against unauthorized access and disclosure.

Accountability: A Lab expert seeks to adhere to its Privacy Principles through ongoing compliance, training. documentation, assessment, and dispute resolution initiatives.

This online privacy notice describes the Data Privacy practices that are applicable to A Lab expert. This website may provide links to other websites that may employ different information management practices. We encourage you to carefully read the online privacy notices of these other websites to ensure that you understand their practices and the relevant distinctions.

What Information Do We Collect?

Personal information is generally defined as information that, by itself or in combination with other information, identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably linked, directly or indirectly, with a particular consumer, device or household (“Personal Information”). Personal Information can include, but is not limited to, your name, address, telephone number, email address, username and password, IP Address or other online identifiers, browsing or search history, credit/debit card number or other financial information, professional or employment-related information, office address and other business information, demographic information, consumer preferences, location information, or any other type of information that, directly or indirectly, can be linked to or is reasonably capable of being associated with you.

We also collect information about website visitors indirectly through standard web logs, such as IP addresses, browser types {e.g., Internet Explorer), areas of the website that are visited, and the website from which a visitor came. We routinely use this web log information in the aggregate in order to administer and improve our website. While some of this data may be traceable to an individual, we only seek to identify individuals whom we believe are using our website for improper purposes.

How Do We Use and Share Information?

A Lab expert uses the individual and business identifiable information that we collect to operate our website, to communicate with website visitors and customers, and to carry out transactions that you request or authorize.

A Lab expert shares information with third-party service providers such as payment processors, shipping and mail providers, web hosting and cloud service providers, data analytics suppliers, targeted advertising networks, and legal compliance advisors, in order to support A Lab expert Internet websites and business operations. A Lab expert contractually requires that these recipients only use the information for the intended purpose of the disclosure and that they destroy or return the information when it is no longer needed.

From time to time, A Lab expert compiles online and offline transaction and registration information for internal analyses, such as market research, quality assurance, customer experience, and operational benchmarking initiatives.

You Have Choices

A Lab expert respects your privacy preferences and offers the following ways through which you may control how we contact you and disclose your information. We will honor your requests accordingly.

A Lab expert Email Marketing: We provide individuals with the opportunity to opt out of receiving A Lab expert promotional emails, newsletters, and updates about new A Lab expert features, products, and services. You may opt out of receiving such promotional communications by sending us on email or calling A Lab expert Customer Service at 855-257-9196. You may change your preferences at any time. We may continue to send you transactional or service-related emails, such as communications regarding your account or subscription service, despite your desire to not receive promotional or marketing email messages.

A Lab expert Direct Mail Marketing: We provide businesses and organizations with the opportunity to place themselves on our company’s internal Do Not Mail list should they no longer wish to receive catalogs or promotional mailers. You may be placed on this list by sending us an email or by calling A Lab expert Customer Service at 855-257-9196. We may continue to send you transactional or service-related correspondence despite your desire to not receive marketing mailers.

Website Use Information: You have additional choices regarding website use information that our third-party advertisers and partners may collect or receive through the employment of cookies, Web beacons, pixel tags. clear GIFs, and other similar media. Please see the “Third-Party Advertisers” section below for more information.

Cookies, Web Beacons, and How We Use Them

We design the layout and features of our website so that new visitors may anonymously learn about our products and services without revealing their identities. For new visitors. we use cookies or Web beacons to collect limited data, such as the date, time, and areas of our website that are visited, as well as the website from which the new visitor came. When you select one of our products or services, register for a newsletter or email alert. or complete a survey, we may try to identify your browser; and we may combine information from cookies, Web beacons, and other information collected online with other data that we maintain about you. By improving the features, marketing, and content of our website and by making your online experience more convenient and meaningful, we are able to better serve our customers’ needs.

A cookie is a small text file that is stored on your computer’s hard drive and that often includes an anonymous unique identifier. When you visit a website, that website’s computer asks your computer for permission to store this text file in a section of your hard drive that is specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it. Your browser will only permit a website to access the cookies that it has previously sent to you and not the cookies sent to you by other websites. Some of our business partners, such as third-party advertisers, may use cookies that originate from their websites. We have no access to, or control over, these cookies. For more information, please see the “Third- Party Advertisers” section below. We use cookies to store login or other information on your computer, which serves to improve our website functionality and tailor our services to your preferences and interests. For certain services. we offer users the ability to store a user ID or password within a cookie so that they do not need to reenter it when they subsequently return to our website. Cookies, in conjunction with our Web server’s log fi les, allow us to calculate the aggregate number of people visiting our website and to assess which parts of the site are most popular. This information helps us to constantly improve our website and better serve our customers. We do not store credit/debit card numbers in cookies. Most Internet browsers allow users to decide whether to accept cookies and how long to keep them on their hard drive. You may reset your browser to refuse cookies and still use our website, although website access and functionality may be slower and less convenient.

A Web beacon is a graphic image, such as a pixel tag or clear GIF, which is placed on a Web page or in an email message to monitor user activity, such as whether the Web page or email message is accessed or clicked. They are often invisible because they are very small in size. They are also used on many Web pages for alignment purposes. We sometimes use Web beacons to provide an independent accounting of how many people visit our website or to gather statistics about browser usage on our website. Some of our Web pages and HTML-formatted email newsletters use Web beacons in conjunction with cookies. It is difficult for you to limit the use of Web beacons because there is no easy way to distinguish their use from alignment and other purposes. Web beacons may also be loaded from a different Web server than the rest of the page.

Disclosure or Sale of Personal Information

Except as noted herein, A Lab expert does not sell or share your Personal Information with any person or entity outside of A Lab expert.

We may disclose certain portions of your Personal Information to analytics providers, advertising networks, and other service providers or third parties for certain business purposes as identified above, and receive something of value in exchange for this disclosure. As referenced in the table of Personal Information we collect, use and share, the Site uses cookies to deliver content specific to your interests, analyze how visitors and customers interact with our Site, and for other purposes disclosed above. We may employ other companies to provide similar marketing services on our behalf. With our approval, these third parties may also place “cookies” for analysis purposes. These third-party companies will have access to the information needed to perform their functions but cannot use that information for any other purpose. We do not use cookies to store credit card information or other financial information. You are not required to accept cookies. However, certain functionality of the Site may not work properly (if at all) if you reject cookies.

Depending on where you reside, the disclosure of your cookie identifiers, including your IP address, in exchange for certain third-party services may be considered a sale of your Personal Information, and you may have the right to opt-out of any such sale of your Personal Information by A Lab expert.

This Site may use Google Analytics and Google Tag Manager, which are web analytics services that use cookies to analyze your use of our Site. The information collected by these cookies about your use of the Site (including your IP address) is transmitted to and stored on a Google server in the United States. Google uses this information to assess your use of the Site, providing reports on data such as how often you visit, what pages you view when you visit, and what other websites you have visited prior to visiting our Site. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google.

A Lab expert allows cookies, IP addresses and marketing information to be collected and managed by our third-party marketing vendors in order to provide you with targeted ads based on what you appear to be interested in as a result of your activity online, both on our Site and elsewhere. You can opt-out of receiving targeted ads served by us or on our behalf by clicking here.

If you opt-out, you will still see ads but they will not be personalized based on your online activity. Please note that if you disable your cookies or upgrade your browser after opting out, you will need to opt-out again. Further, if you use multiple browsers or devices you will need to execute this opt-out on each browser or device.

Certain areas of the Site may integrate with social media sharing services which will let you share content from the Site with other online services. Your use of such features may enable the sharing of information with your friends or the public, depending on the settings you establish with the relevant social sharing service. Please review the privacy policies of those social media services for more information about how such services handle the information you provide to or share through them.

A Lab expert neither collects nor sells the Personal Information of minors under 16 years of age.

Data Security

A Lab expert implements commercially reasonable security measures to protect information against unauthorized access and disclosure. These measures include technical, physical, and administrative data security safeguards. A Lab expert requires employees to complete appropriate training on data management and security practices.

There is no such thing as “guaranteed security,” whether conducting business online or offline. Having established this fact, A Lab expert employs commercially reasonable and appropriate data security safeguards that are consistent with our business operations and generally accepted industry standards.

Data security is our priority, and we commit ourselves to safeguarding our customers’ data. We do this by:

  • Establishing policies and procedures for securely managing information

  • Protecting against unauthorized access to customer data by using data encryption, authentication, and virus detection technology, as required

  • Requiring service providers with whom we do business to comply with relevant Data Privacy legal and regulatory requirements

  • Monitoring our website through recognized online privacy and security organizations

  • Continually assessing our Data Privacy, information management, and data security practices

Data Retention

A Lab expert retains information for as long as an account is active or as needed to provide services. We retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


A Lab expert’s website is not targeted, intended or expected to be of use to children. User provided contributions of content or contact information regarding or about children are expressly prohibited.

Changes to A Lab expert’s Data Privacy Practices

If we make material changes to our information management and Data Privacy practices, we will post these changes on our website in order to keep you informed of how we collect. use, manage, disclose, and protect our information assets. Such changes will be posted in this section of our online privacy notice, and the policy effective date will be updated accordingly.