Shipping & Delivery Information
Fast or Free™ – Delivery Guarantee
If your order is not delivered within four business days of ordering, we’ll send you a gift card for STEM Supplies merchandise equal to the value paid for shipping, handling and processing. Four-day shipping applies only to orders for in-stock merchandise placed before 2:00 p.m. (Central Time) and shipped within the contiguous United States. Some exceptions for remote locations apply.
Once your order leaves our dock, transit time within the contiguous United States varies from one to four business days depending on location. Shipments to Alaska, Hawaii and Canada require additional transit time.
Please call for availability.
1-507-451-7470 (Outside the US & Canada)
Shipping, Handling & Processing (SH&P) Charges
Shipping, handling, and processing charges are 8% of the order value (or $6.50, whichever is greater) on all FedEx shipments within the 48 contiguous states. If ordering a truck item (see below), please add 17% of the order value or $110.00, whichever is greater.. Please call for shipping, handling, and processing costs to Alaska, Hawaii, or international destinations.
Products Shipped Via Freight Truck
Products and orders exceeding 250 lb or 36 cubic feet ship via freight truck (rather than Fed Ex). To save shipping expenses and keep prices low, some of these products may ship directly from the manufacturer. Products that ship directly from the manufacturer will arrive in a separate shipment from products that are shipped from our warehouse. Because of the large size or weight of these products, these items usually require delivery to an elevated loading dock.
Elevated Loading Dock
If your shipping location does not have an elevated loading dock, these products will be shipped via lift-gate-equipped truck (to lower the product from truck to the ground), and a $90.00 lift-gate charge will be added to your order.